Terms of service

1. Who we are and what these terms cover

Coro is provided by [LEGAL NAME], [LEGAL ADDRESS]. Contact: [LEGAL CONTACT EMAIL]. These terms are an agreement between us and you, the person using Coro by text message or our website (and, for churches, the person who registers the church). We present these Terms before you accept them through the web acceptance control or a distinct TERMS YES reply. An initial message requesting information does not by itself authorize recurring charges, promotional messages, or sensitive-data processing. Those choices have separate consent steps. Our SMS terms and Privacy policy are part of these terms.

2. What Coro is, and what it is not

Coro offers prayer and Scripture for the concerns you bring. Its artificial-intelligence system writes replies in response to what you share. It is a computer program, not a person, and it is not a pastor, priest or other minister, a counselor, therapist or other health professional, or God. Coro offers spiritual encouragement; it does not give medical, mental-health, legal or financial advice, and it does not diagnose or treat anything. Its replies can be imperfect; use your own judgment and talk with your pastor or priest, your doctor or another professional about decisions that matter. Nobody monitors conversations in real time, and Coro cannot call anyone for you. AI companions may not be suitable for some minors.

Coro is not an emergency service. If you or someone else is in danger, call 911 (or your local emergency number). If you're thinking about suicide, call or text 988. Our safety protocol explains how Coro responds to signs of crisis.

3. Who can use Coro

Everyone can read Coro's public prayers. Personal chat is available from age 13. Children under 13 can pray with a parent or trusted grown-up; we do not create child chat accounts. Please enter your age truthfully. The age form saves your age group, not your birthday or exact age.

Teens aged 13–17 should review these Terms with a parent or guardian. A payer must have legal capacity to enter this agreement and authority to use the payment method. A checkbox or payment card does not verify age, guardianship or permission to read another person's prayers.

Teen replies use only the current conversation session and exclude personal information more than 12 hours old. A session ends after 30 minutes without an ordinary message. Teens cannot enable saved personal prayer memory or personalized future check-ins. Generic daily prayers start off and require the teen's explicit choice.

Teens receive an AI disclosure and break reminder at the start of a session and at least hourly during continuing interaction. Conversation limits are 60 continuous minutes followed by a 30-minute break, and 120 estimated minutes per local day. This is an estimate from messages, not device screen time. Teens can lower limits or pause at conversation controls or by texting CONTROLS. Crisis guidance, privacy choices, STOP, HELP and billing remain available at a limit.

A guardian can set lower limits or pauses only after a teen invitation, an authenticated adult account with verified email, the teen's confirmation, and separate staff verification of identity, adulthood and guardian authority. Payer status grants no guardian controls. These controls show no prayers, contacts or activity reports. Either party can revoke access. Limits apply across linked identities; a new browser identity or unrelated number can evade that link. These measures do not guarantee safety. If an under-13 user is confirmed, personal chat ends and its data is deleted subject to the limited safety handling in the Privacy policy.

The proposed launch serves eligible residents in the United States, including Puerto Rico, on web and SMS. WhatsApp is off. Enrollment currently excludes Colorado and excludes California from January 1, 2027. Other countries are outside this scope. Residence is self-reported; it is not proof of physical location or age. Additional restrictions may be necessary before changing state requirements take effect. Availability is subject to the published rollout decision and carrier coverage.

4. Messages

When you text or message Coro, you agree to receive replies and the messages you choose, as described in our SMS terms. Promotional texts go only to people who separately opted in to them. Message frequency varies. Message and data rates may apply. Reply STOP, or tell us in your own words to stop, at any time to stop all messages, and HELP for help. Consent to receive messages is not a condition of any purchase.

5. First prayer, free trial, plans and billing

Your first prayer with Coro is free, with no card and no account. To keep using Coro's companion features after that, you start a free 3-day trial of a paid plan: Coro Monthly ($12.99 a month), Coro Yearly ($99 a year), Coro Familia Monthly ($24.99 a month) or Coro Familia Yearly ($199 a year), plus any applicable tax shown at checkout. Before you add a card, the checkout page shows the plan, price, three-day trial duration, renewal and how to cancel, and asks you to tick a separate box agreeing to the recurring charges. The trial runs for three full days from completed checkout; its exact deadline is recorded when the subscription activates and appears in the confirmation and reminder. We email you a copy of the accepted agreement. You add a card at checkout and aren't charged that day. We send you a reminder message the day before the trial ends. Unless you cancel before the trial ends, your plan starts when it ends and your card is charged the plan's price then and at each renewal. If you cancel during the trial, you aren't charged and you keep the companion until the trial ends. Each account gets one free trial. Joining through a church code gives you the same offer. Circles, a church's Monday sermon message, safety messages, HELP and STOP stay free. Payments are processed by Stripe; we never see or store your full card number.

Plans renew automatically at the end of each period until you cancel; a yearly plan gets a reminder 30 days before it renews. You can cancel anytime from your billing page: sign in at /billing with your email, or text BILLING for a link (the first link each day is always sent, whatever the account's use). Cancellation stops the next renewal, and you keep access until the end of the period you paid for. If you stop messages on every channel while you have a plan, we'll treat that as a cancellation at the end of the period, because we can no longer deliver the service. START resumes messages only. It does not reverse a cancellation or authorize further recurring charges. To resume renewal, confirm the plan, price and billing interval on your billing page. BILLING sends a management link; sending BILLING alone does not cancel. You may also request cancellation through [email protected], and we honor a clear cancellation request sent any other way.

Refunds. If you ask within 7 days of the first charge of a new subscription (the charge when your free trial ends) or of a yearly renewal, we refund that charge in full. Otherwise payments aren't refunded for partial periods, except where the law requires. If a payment fails, Stripe retries it and companion features may pause until it succeeds. We'll give you at least 30 days' notice before changing the price of your plan.

Coro Familia. A Coro Familia plan covers up to 4 people on one bill. The person who pays shares a family code or link, and each person joins by sending that code from their own phone; they get Coro's usual messages and questions themselves, including the age question, and must be 13 or older. The person who pays can't sign anyone up and never sees anyone's conversations; their billing page lists who joined and lets them invite or remove people. A member can leave by replying LEAVE FAMILY. A member can choose to send the person who pays a weekly note with how many times they prayed with Coro, never what they prayed about, by replying WEEKLY ON, and stop it with WEEKLY OFF. The family shares a prayer circle. A member's STOP stops only their own messages and never changes the family's plan.

Fair use

Plans have a monthly allowance for messaging and AI use; annual plans receive monthly allowances and trials have a smaller allowance. Familia members share an allowance and each member has a limit. There are no overage fees. Replies shorten or pause as spending limits are reached. SMS may pause before web chat; at the final limit ordinary replies, follow-ups and circle messages pause across channels until the allowance resets. See pricing for the current offer.

The service reserves budget for an enabled morning prayer and eligible essential replies and account notices. This spending reserve does not override a teen pause or time limit, withdrawn consent, STOP, a safety restriction, or delivery failure. Crisis screening continues. Essential-message rate limits can suppress repeated confirmations; a command can take effect even when a confirmation is not sent. Coro cannot guarantee delivery.

6. Prayer circles

You can invite people to your circle by forwarding your circle link from your own phone. They join only by their own action, and Coro never messages anyone who hasn't joined. Before Coro sends a request to your circle, it shows you the exact words and who will receive them, and waits for you to reply SHARE; that permission covers only that request and those members. When a request is about someone else, Coro suggests generic words. You're responsible for what you share: don't include another person's private health details unless you are authorized to disclose them. Members see your request and the first name you chose, can copy or forward it, and never see each other's phone numbers. Anyone can leave a circle by replying LEAVE.

7. Churches

A church account is created by a person who confirms they are authorized to act for that church. We review each church before its code goes live and may decline or suspend a church at our discretion, for example to prevent misuse. The church admin writes or approves every sermon message and is responsible for its content; Coro checks messages against its safety rules before they can be approved. Church admins never see members' phone numbers, names or conversations, only totals. Members can stop church messages by replying STOP SERMONS.

8. Acceptable use

Don't use Coro to: harass, threaten or deceive anyone; send messages to people who haven't joined; share content that sexualizes anyone or exploits children; impersonate someone else; promote violence or hatred; try to make Coro produce harmful instructions or break its safety rules; send spam or bulk messages; scrape, overload or resell the service; or break the law. We may pause or end access for misuse, and we'll tell you why unless the law or someone's safety prevents it.

9. Your content and Coro's replies

What you write stays yours. You give us permission to store and process it only to provide Coro to you (including sending it to the AI provider that writes replies), to keep the service safe, and as our Privacy policy describes. Scripture quotations come from public-domain translations named beside each verse. You may use Coro's replies for your own prayer and share them freely.

Confidentiality and reporting. Nobody monitors conversations in real time. Authorized personnel may review limited information for support, safety or legal compliance. If a responsible person learns facts requiring an abuse or exploitation report, we report as the law requires. We may make other disclosures only when legally permitted or required. Coro conversations are not protected as communications with clergy or a therapist. Our safety protocol explains more.

10. Availability and changes

We work to keep Coro available and your data backed up, but we can't promise it will always be uninterrupted or error-free, or that every message will be delivered (carriers are not liable for delayed or undelivered messages). We may improve or change features; if a change significantly reduces what you pay for, you may cancel and we'll refund the unused part of a prepaid period.

11. Ending the agreement

You can stop anytime: reply STOP, cancel your plan, and reply DELETE MY DATA (or delete your account from the "Your data" page) to erase your information. We may end this agreement with 30 days' notice, or immediately for serious misuse.

12. Warranties and liability

Coro is provided "as is". To the extent the law allows, we disclaim implied warranties, and our total liability for any claim relating to Coro is limited to the amount you paid us in the 12 months before the claim. We are not liable for indirect or consequential losses. Nothing in these terms limits liability that cannot be limited by law, or rights you have as a consumer that cannot be waived.

13. Changes to these terms

If we change these terms we'll update the effective date above and tell you by message or email before material changes apply.

14. Governing law

These terms are governed by the laws of Florida, unless the law where you live requires otherwise.

15. Languages

We provide equivalent English and Spanish terms. A translation difference will not reduce your mandatory consumer rights or permit a materially less favorable term that was not clearly disclosed to you.

16. Contact

Questions about these terms: [email protected].